Privacy Policy – Oomph

Last Updated May 2024

Oomph is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to protect your personal information.

Information We Collect. We collect names, emails, phone numbers, and IP addresses. We use consent as our legal basis for processing and collecting this personal information.

How We Use Personal Information. We use personal information to allow individuals to sign up and use our service. If you choose not to provide us with the requested personal information, you will not be able to place an order, we will not be able to send you marketing emails, and you will not be able to use our service.

Privacy Rights. Individuals can exercise their privacy rights by contacting us at oomphathlete.help@gmail.com. You have the right to request access to the personal information we have collected about you, to request correction of any inaccuracies in that information, and to request that we erase your personal information.

Storage. We store personal information for 3 years.

Cookies and Other Tracking Technologies. We use cookies and similar tracking technologies on our website and when providing our services. For more information about how we use these technologies, please see Shopify’s Cookie Policy here.

Changes to Privacy Policy. We reserve the right to modify this Privacy Policy at any time. If we make changes to this Privacy Policy, we will notify individuals by sending them an email.

If you have any questions or concerns about our Privacy Policy, please contact us at oomphathlete.help@gmail.com.

Refund/Cancelation. At Oomph, we strive to ensure your satisfaction with our products and services. This Refund/Cancellation Policy outlines our guidelines for refunds and cancellations. Please read this policy carefully before making a purchase from our website.

Refund Eligibility. We offer refunds for eligible products/services within 30 days of the purchase date. To be eligible for a refund, the following conditions must be met:

  • The product/service must be unused, unopened, and in its original packaging.
  • The refund request must be initiated within 30 days of the purchase date.
  • Proof of purchase or order information must be provided.

Refund Process. To request a refund, please contact our customer support team at oomphathlete.help@gmail.com. Provide us with your order details and a clear explanation of the reason for the refund request. We will review your request and respond to you within a reasonable timeframe.

    Refund Approval. If your refund request is approved, we will initiate the refund using the original payment method. Please note that it may take some time for the refund to be processed and for the funds to be reflected in your account, depending on your payment provider.

      Non-Refundable Items/Services. Certain items/services are non-refundable, including but not limited to:

      • Personalized or customized products/services
      • Services that have already been rendered

      Cancellation Policy. If you wish to cancel an order or subscription, please contact our customer support team at oomphathlete.help@gmail.com as soon as possible. We will make every effort to accommodate your cancellation request. However, please note that if the order has already been shipped or the service has already been provided, cancellation may not be possible.

      Changes to Refund/Cancellation Policy. We reserve the right to modify or update this Refund/Cancellation Policy at any time. Any changes to the policy will be effective immediately upon posting the revised version on our website. It is your responsibility to review the policy periodically for any updates.. If you have any questions or need further assistance regarding our refund/cancellation policy, please contact our customer support team at oomphathlete.help@gmail.com.