Shipping Policy

Last Updated Feb 2025

This Shipping Policy outlines important information regarding the shipping and delivery of our products. Please review this policy before placing your order.

Order Processing Time. Once you place an order on our website, please allow for 1-2 business days for order processing. During peak seasons or promotional periods, processing times may be slightly longer. We will make every effort to process your order promptly.

Shipping Methods and Carriers. We offer various shipping methods to ensure convenient and reliable delivery of your products. The available shipping methods and carriers will be presented to you during the checkout process. The options may vary depending on your location and the specific products you have selected.

Shipping Costs. We reserve the right to increase, decrease, add or eliminate shipping and handling charges from time to time, but we will provide notice of the charges applicable to you before you make your purchase. Generally, shipping is handled by the United States Postal Service. Actual delivery dates may vary. You agree that you will not obtain, or direct shipment of, a Product for export. All Products purchased from us are made pursuant to a shipment contract. This means that title to and the risk of loss of such Products passes to you upon our delivery of the Product to the 3rd party shipping carrier (in most cases USPS).

Estimated Delivery Time. The estimated delivery time will depend on the shipping method selected and your location. Once your order is shipped, you will receive a confirmation email with tracking information. Please note that the estimated delivery time is provided by the carrier and may be subject to delays beyond our control, such as customs processing or unforeseen circumstances.

Shipping Restrictions. Certain products may be subject to shipping restrictions based on legal regulations or destination restrictions. It is your responsibility to ensure that the items you are ordering comply with any applicable restrictions and can be legally shipped to your location.

Order Tracking. You can track the status of your order by using the tracking number provided in the shipping confirmation email. Tracking information will allow you to monitor the progress of your shipment and estimate the expected delivery date.

Damaged or Lost Shipments. In the rare event that your shipment is damaged or lost during transit, if you have purchased Recura Shipping coverage please use this link to fill out a claim. https://recura.formcrafts.com/oomph-claims. If you did not purchase Recura Shipping coverage and have questions, please contact our customer support team at oomphathlete.help@gmail.com. We will work with the shipping carrier to initiate an investigation and resolve the issue as quickly as possible.

Changes to Shipping Policy. We reserve the right to modify or update this Shipping Policy at any time. Any changes to the policy will be effective immediately upon posting the revised version on our website. It is your responsibility to review the policy periodically for any updates.. If you have any questions or need further assistance regarding our shipping policy, please contact our customer support team at oomphathlete.help@gmail.com.